What should you know before choosing a crypto marketing agency?
A reliable engagement starts with a specific written scope, not a broad promise about outcomes. Before kickoff, establish the audience, platforms, deliverables, approval process and how completed work will be reported. That makes proposals easier to compare and gives both teams a shared reference when priorities shift.
A practical starting checklist:
- Describe the project, token or product using approved public materials.
- Name the audience and regions you want to reach.
- List channels under consideration, such as community, creator, media or listing work.
- Identify who can approve copy, creative and public announcements.
- Flag launch dates, compliance reviews and information that must remain confidential.
Bitcoin Insider uses a kickoff checklist to surface missing inputs, then confirms the scope and reporting format before activity begins. You can review our working process, compare the pricing framework, and read the privacy policy before sharing sensitive project details. For questions about remedies or eligibility, check the written guarantees and refund terms and ask us to clarify anything that is not explicit.
| Question | What to settle in writing |
|---|---|
| What is being delivered? | Named work, placements or campaign assets |
| Who signs off? | One approval owner and a review route |
| How is progress shown? | A reporting format tied to agreed deliverables |
Send a concise brief and the materials you are comfortable sharing; we will review fit and return a proposed scope for discussion.
Frequently asked questions
Is crypto marketing safe for our project?
It can be managed with sensible access boundaries and a clear approval process. Share public project information and the access needed for agreed work, but never send seed phrases, private keys or wallet recovery details. Ask who will handle each channel and how public content is approved.
How do you keep our launch plans confidential?
Tell us which details are confidential and who is authorized to approve disclosure before kickoff. Share only the materials needed for the work, and agree how drafts, internal updates and launch information may be handled. Review the privacy policy and raise any additional handling requirements before sending sensitive files.
How long does a crypto marketing campaign take to start?
The start date is agreed after the brief, deliverables, approvals and required materials are reviewed. To avoid preventable delays, name one decision-maker, provide current brand assets and disclose any legal or platform review that must happen before publication.
Can you guarantee a listing, trending placement or campaign result?
Platform review decisions, advertising approvals and the rotation or continued visibility of featured placements are controlled by the relevant platform, not by the campaign team. Bitcoin Insider commits to the agreed work and placements in the scope; confirm exactly how each deliverable will be verified before approval.
What happens if we need to cancel or request a refund?
Refund eligibility and cancellation handling should be checked against the written terms and the stage of work already completed. Before payment, ask which milestones are considered delivered and what remedy applies if agreed work cannot proceed. The guarantees and refunds page is the place to review the stated terms.
Which payment methods can we use?
Available crypto payment options include USDT, USDC, BTC, ETH, SOL, TON and BNB. Confirm the accepted network, wallet details, invoice process and payment timing directly before transferring funds. For the current payment guidance, see payment methods.
What information should we prepare before contacting you?
Prepare a short project overview, campaign objective, target audience, relevant links and preferred platforms. Include the launch window, approved claims, regions to avoid and the name of the person who signs off. You do not need to provide wallet credentials or confidential investor information to request an initial discussion.
How will we know what work has been completed?
The scope should name the deliverables and the reporting format before kickoff. Depending on the work, a report can document published assets, confirmed placements, campaign activity and links or screenshots that make delivery reviewable. Agree which evidence is appropriate for each item rather than relying on a vague progress update.
Can you work with our internal team or another agency?
Yes, if responsibilities and approval routes are clear. Share who owns strategy, copy, design, community communication and final sign-off, then identify any overlap before the scope is agreed. For agency partnerships, review the white-label service and define which party communicates with your team.
Will our project need to follow platform rules?
Yes. Each channel has its own requirements for content, ads, listings and account use. Your team should provide accurate project information and flag regulated claims or regional restrictions; the campaign plan can then reflect the rules relevant to the selected channels. Avoid approving copy that presents an unverified claim as fact.
What is the difference between a campaign deliverable and a business result?
A deliverable is work that can be defined and reviewed, such as approved content, a media placement or a documented campaign activity. A business result is what your audience or the market does afterward. Keep the two separate in the brief: specify the work you are buying, then choose internal indicators that help your team evaluate its contribution.
Tell us about your project
Answer four quick questions and a manager will send you a plan, timing and a price range within the hour. Everything stays confidential.
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